Legal notice

Distributor: Kohgen
Representative person: Kikuya Masahiko
Address: 453-0042, 4-47 Oakimachi, Nakamura-ku, Nagoya, Aichi Prefecture, Japan
TEL: 0120-75-4105
MAIL: webmaster@kohgen.com

Product Prices: Prices are listed on the product pages

Additional Fees: Shipping fees apply. Customs duties may apply depending on the country

Payment Methods and Timing: Prepayment is required.
We accept payments through Shopify Payments (which supports major credit cards and certain digital wallets) and PayPal. For more details, please refer to the payment page.

Delivery Timeframe: Orders are generally shipped within 1–5 business days after the order is placed. International delivery time may vary depending on the destination and shipping conditions. Please refer to our Shipping Policy for details.

Returns, Exchanges, and Cancellations: Please refer to our Refund and Return Policy.

Defective Products: For issues such as damage during shipping, please refer to our Refund and Return Policy. If you receive a defective product, please contact us for an inspection of the product.

Limitation of Liability:
Except as expressly provided in our Terms of Service or applicable law, Kohgen shall not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the use of our products or services.

Governing Law and Jurisdiction:
This Legal Notice, as well as any transactions and services provided through this website, shall be governed by and construed in accordance with the laws of Japan. Any disputes arising out of or relating to this website or our services shall be subject to the exclusive jurisdiction of the courts of Japan.

For information regarding how we collect and use personal data, please refer to our Privacy Policy.